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Accessibility statement

Last updated 6 October 2026

Our commitment

We aim to make Frontier usable by people with disabilities and use WCAG 2.2 Level AA as our improvement target. We have not completed a full independent accessibility audit and do not claim certified or complete conformance, or automatic compliance with every country’s accessibility laws.

Using the website

The website includes semantic headings, labelled forms, visible keyboard focus, a skip-to-content link and reduced-motion support. You can navigate with a keyboard and use browser zoom. Cookie preferences are available without accepting optional tracking.

Known limitations

Complex calendars, drag-and-drop workflows, scanners and third-party checkout may need further assistive-technology testing. Customer-uploaded images and client-customised colours or wording may not meet accessibility requirements. We are continuing to assess keyboard-only operation, screen readers, contrast and magnification across the full dashboard.

Request help or report a barrier

Email charlie.stephenson@frontier-agency.com with the page address, the task you were trying to complete and the assistance or accessible format you need. You can describe your browser or assistive technology if helpful; do not send passwords or sensitive customer data. We will review your request and discuss reasonable adjustments.

Languages and regions

The interface and these policies are currently provided in English. Worldwide availability does not mean every local language, payment method or regulatory requirement is supported. Contact us before purchasing if you need another language or an accessible alternative. Required local translations and country-specific terms need review before targeting those markets.